Project CARE

Welcome to Project CARE
• • • • • • • • • • • • • • • •
Proudly Serving Chester County

Click on a question below to learn more about:

What is Crisis Intervention?
What is Project CARE?
What does Project CARE Do?
How can Project CARE Help?
Is there a Fee for Services?
When is Project CARE Open?
What are the rights of Project CARE Clients?

What is Crisis Intervention?

In troubled times, it is our natural reaction to want to restore harmony. When events go beyond our control--whether for individuals, families, communities, or schools--we benefit from outside intervention.

Just as we call an ambulance in a medical emergency, there is help for resolving crisis situations. Trained professionals are available to assist with problems like mental illness, loss, school-based emergencies, substance abuse, family conflicts, and abuse. Crisis management exists to help explore solutions and implement positive change.

What is Project CARE? - About Us

Project CARE is a not-for-profit comprehensive crisis service of Holcomb Behavioral Health Systems. We provide licensed crisis intervention services to residents of Chester County, including a warm line, telephone crisis line, walk-in center, outreach services and crisis residential. We are a part of a developed network of community-based agencies and services, both private and public.

What does Project CARE Do?

Project CARE provides brief intensive crisis intervention

Our primary goals are to:

Stabilize the immediate crisis and provide emergency mental status assessments/evaluations
Function as a liaison to emergency response personnel (Police & EMS) and mental health facilities/providers
Support the individual/family/school in developing means of coping with and preventing future crises
Formulate a follow up plan that includes linkages to community based resources
Provide brief follow-up and support to individual/family/school following the crisis
Assist schools and communities in responding to critical incidents
Provide information and referrals to individuals, families and schools
Provide consultation services and professional training in crisis intervention to Chester County Mental Health professionals
Facilitate voluntary or involuntary hospitalization when appropriate or identify alternatives when possible

How Can Project CARE Help?

Project CARE staff is trained to counsel in and defuse
a variety of situations:

An elderly person is becoming forgetful, doesn't have any family, and won't leave the house
A parent is concerned about their child who seems withdrawn, refuses to go to school, and exhibits disturbances in sleep
A mental health consumer is noncompliant with medication and treatment and poses a threat to himself or herself and/or others
An individual looking for supportive services for a variety of drug and alcohol issues, mental health issues and parenting concerns
An individual attempting to cope with multiple life stressors who needs additional support
An agency looking to train their staff on crisis intervention and 302 procedures

Is There a Fee for Project CARE Services?

No. Services are free of charge for residents of Chester County.
Funding for Project CARE is provided by Medicaid, Medicare, commercial insurance, and the Chester County Department of Mental Health.

When is Project CARE Open?

Project CARE is available 24 hours per day, 7 days a week.
CALL: 610-123-4567
Warmline available 2-8 p.m. Mon-Fri and 12-6 p.m. Sat & Sun

Project CARE will respond promptly.
However, if the crisis is a life-threatening emergency,
contact 911 immediately.

What are the Rights of Project CARE Clients?

You have the right to refuse our services
You have the right to participate in all aspects our service--including the discussion of aftercare and referral options
You have the right to be treated with personal dignity and respect without discrimination as to race, gender, religion, sexual orientation or physical disability
You have the right to confidentiality as can reasonably be assured
If you have a grievance that has not been adequately addressed by program staff, please call 610-363-1488 and ask for Quality Assurance.